Business Analyst

Bridgetree has an immediate opening for a Business Analyst that is a talented in working alongside the Project Manager, client, and project team, performing detailed requirements analysis, documenting processes, and supporting user acceptance testing. The Bridgetree Business Analyst should have a natural ability to analyze and define the business processes and exhibit the ability to explain difficult concepts to technical and non-technical users.


  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Serve as liaison between the client and Bridgetree through the project lifecycle
  • Determine objectives by studying business functions, gathering information for requirements
  • Works with client and project team to Identify, gather, and drive business requirements
  • Collaborates with project sponsors to determine project scope and vision
  • Conducts interviews to gather client requirements via workshops, mindmapping sessions, questionnaires, surveys, site visits, storyboards, use cases, scenarios, and other methods
  • Build and maintain workflow charts, diagrams, and business specifications
  • Works with the stakeholders and project team to prioritize collected requirements
  • Ensure that clearly user stories are documented and entered in the project repositories
  • Support change requests with impact analysis and documentation for the team and client
  • Understand and communicate the financial and operational impact of changes
  • Facilitates User Acceptance Testing with the client and Bridgetree QA to validate for production
  • Monitor production releases, validation with the QA team and client, and sign-off of delivery
  • Refine backlog to ensure users stories have detailed and accurate acceptance criteria and are ready for development to begin
  • Serve as a subject matter expert and contact for assigned projects and clients
  • Provide timely responses to all inquiries (e.g. within one (1) business day)
  • Strategic thought leadership to suggest and drive greater value for the client
  • Leads and collaborates with cross-functional teams to ensure adherence to company standards
  • Manage client expectations, clearly communicating to all stakeholders, business and technical
  • Participate in daily/weekly team stand-up / scrum calls to support milestones


  • Minimum of 3+ years experience in business analysis or related field
  • A bachelor’s degree in business related field
  • Detail oriented, analytical, and inquisitive
  • Exceptional analytical and conceptual thinking skills
  • Experienced with the processes to define and drive business requirements
  • Ability to influence stakeholders/clients and work closely to determine acceptable solutions
  • Experienced in created detailed reports and giving presentations
  • Must possess a high level of initiative and capable of handling multiple task and projects
  • Proven experience in data and technology projects
  • Demonstrated evidence of skills that map to Bridgetree core values:
    • Integrity
    • Excellence
    • Ownership and Accountability
    • Creative Problem Solving
    • Here to Help
    • Passion
  • Experience in working with cross-functional teams collaboratively
  • Knowledge of agile methodology / scrum processes
  • Excellent understanding of the software development lifecycle (SDLC)
  • Experience analyzing reports (e.g. burndown charts, velocity charts, sprint reports)
  • Self-motivated, results oriented, creative, and a strong sense of accountability
  • Creative thought leadership with an aptitude for learning new processes and tools
  • Able to work in a very fast-paced environment and able to react to urgent requests
  • Excellent communication, documentation, interpersonal, and negotiation skills
  • High level of organizational, problem solving, and analytical skills
  • Ability to work with multiple time zones around the globe


Bridgetree, headquartered in Fort Mill, SC, is a 25-year-old company with an established customer base across several industries including retail, insurance, health care, entertainment, and banking. Our focus is leveraging data to make marketing work better. We are on a solid growth trajectory and have aggressive growth goals.

All of our employees enjoy an exceptional 401-k plan, health and disability insurance benefits and a flexible work-from-home environment.

All applicants are subject to background checks and drug testing.

Job Posting



$60,000 to $75,000

To apply:

Please email your resume to